Returns Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return a hair care product, please review our policy below:
Returns
1. Eligibility for Returns:
- You may return unopened haircare products within **30 days** of purchase for a full refund.
2. Condition:
- Items must be in their original packaging and condition, with all seals and labels intact.
3. Process:
- To initiate a return, please contact us with your order number and the reason for your return.
- We will provide you with a return authorization and instructions for shipping the product back to us.
4. Refunds:
- Once we receive and inspect your returned item, we will process your refund within **5-7 business days**.
- Shipping costs are non-refundable unless the return is due to a mistake on our part.
5. Exchanges:
- If you would like to exchange your shampoo for a different product, please follow the return process above and place a new order for the desired item.
Contact Us
If you have any questions or concerns about your order or our returns policy, please reach out . We’re here to help!
Thank you for choosing us, and we hope you enjoy your products!